Política de reembolso
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within 14 days of delivery.
To be eligible for a return:
- The item must be unused, unworn, and in its original condition
- The item must be returned in its original packaging
- Proof of purchase is required
Non-returnable items:
- Personalized or custom-made products
- Digital products or downloadable items
- Gift cards
- Items marked as final sale
Damaged or incorrect items:
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos of the item and packaging. We will review the issue and offer a replacement or refund when applicable.
Refunds:
Once we receive and inspect the returned item, we will notify you of the approval status. If approved, the refund will be issued to your original payment method within 5–10 business days.
Return shipping:
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Contact:
For return or refund requests, please contact us at: vibefrontco@gmail.com